Cowell Computer Consulting

A simple and tedious fix to your Mail.app rule issues

Posted by Luke Cowell on December 20, 2007 at 08:48 AM

Some people have been having problems with the Mail.app rules in Leopard. Mail filtering rules somehow don't seem to be working the way they should.

A little sleuthing let me to a file in ~/Library/Mail called MessageRules.plist. This file contains all the rules you've created as well as the apple rules (eg. junkmail rules and 'news from apple' rules). What I noticed was that this file also contained very old rules that I had created, but were not visible in the rules list in Mail.app.

My hunch was that the file had become corrupt. So I removed it as well as MessageRules.plist.backup and restarted mail. I made some new rules and it worked! I actually think this issue may have started before I upgraded to leopard, so it's worth a shot in Tiger as well.

In Summary, remove these files:

~/Library/Mail/MessageRules.plist ~/Library/Mail/MessageRules.plist.backup

Wait, that's not tedious! You said this would be tedious! OK, as promised here's the tedious part:

Go and remake all your rules in apple mail again.

Ta-Da!

Tags: OSX, Tips
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Comments

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Murray Inkster

I was having that very problem, and this helped me fix it. Fortunately I didn't have a tonne of rules to re-create so it wasn't too inconvenient.

Staci

I think I might be dumb.

I'm hoping I'm blind. Because I can't find the MessageRules.plist.backup file.

Thus, my Mail problems continue.

How do I find this backup file?

What would you do?

I really, really appreciate any ideas you could give.

thanks.

Luke Cowell

It should be in your user account under Library/Mail. Are you in list view ? are you sorting by name ?

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